Privacy policy

Gaymeetup Ltd ("we", "us", "our") operates the Gaymeetup platform. We are the data controller responsible for your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Contact our Data Protection Officer: privacy@gaymeetup.co.uk

We collect the following categories of personal data:

• Account data — name, email address, date of birth, password (hashed and never stored in plain text)
• Identity verification — government-issued ID document and selfie photograph, used solely to verify your identity
• Profile data — display name, city, bio, profile photo, interests, looking-for status
• Payment data — transaction records and top-up amounts. Card details are handled entirely by Stripe and PayPal — we never see or store raw card numbers
• Communications — messages and media you send through the platform
• Usage data — log data, IP address, device type, session activity

• To create and manage your account (contract)
• To verify your identity and prevent fraud (legal obligation + legitimate interest)
• To process payments and maintain your wallet balance (contract)
• To deliver messages and media between members (contract)
• To respond to reports and enforce our community guidelines (legitimate interest)
• To send transactional emails such as receipts and approval notices (contract)
• To comply with legal obligations including anti-money-laundering checks

Your ID document and selfie are encrypted at rest, stored on UK-based secure servers, and reviewed only by our human verification team. They are permanently and irreversibly deleted within 30 days of account approval or rejection. They are never visible to other members of the platform.

• Account and profile data — for the lifetime of your account, plus 30 days after deletion
• ID documents — deleted within 30 days of review decision
• Transaction records — 7 years (UK financial regulation)
• Messages — until you or the recipient deletes them, or account closure

Under UK GDPR you have the right to:

• Access your personal data (Subject Access Request)
• Correct inaccurate data
• Erase your data ("right to be forgotten")
• Restrict processing
• Data portability
• Object to processing based on legitimate interests

To exercise any right, email privacy@gaymeetup.co.uk. We will respond within 30 days. You also have the right to lodge a complaint with the ICO at ico.org.uk.

• Stripe — payment processing (PCI DSS Level 1). Stripe privacy policy
• PayPal — payment processing. PayPal privacy policy
• IONOS — server hosting and email delivery

All processors are contractually bound to protect your data and may not use it for their own purposes.

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